Questionnaires is a powerful feature that allows you to create and gather information from respondents. You can use questionnaires to inquire about the surrounding context of exceptions you’ve identified. Automate your follow-up process via triggers and then just sit back, relax and enjoy the power of Results Manager.
What we’ll cover:
- Use cases of questionnaires, surveys and events
- How to set up and use questionnaires
- How to automate questionnaires
- How to analyze the responses received
About the Speaker:
Marco Redlich, ACDA - Customer Success Manager, ACL
For almost five years, Marco has been working in several roles at ACL that enable him to leverage ACL technology to its fullest extent: Coaching customers as a Support Representative, resolving the most complex technical challenges as an Escalation Analyst, delivering analytic solutions and customized training as a Professional Services Consultant, and currently advising our valued customers as a Customer Success Manager.
